Chrome os missing or damaged

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Samsung Chromebook Series 3 (XE303C12-A01US)

Samsung Chromebook XE303C12-A01US 笔记本电脑配备 11.6 英寸屏幕和 16 GB SSD 固态硬盘。这款小型笔记本电脑可让你轻松连接互联网，并能运行各种 Web 应用程序。

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Rules Rhythm @sumitrules

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发帖于: 2018年8月9日

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Chrome os missing or damaged

Sir,

I have tried to download and created new usb with chrome recovery but as soon as it boots with usb the screen goes blank and stuck. I tried to got to recovery option then pressed ctrl+D then again it goes to “chrome os missing or damaged”.

The error code when simple pressing tab key “ 0X05 tpm read only”

After recovery buttons pressed it shows “ 0X02 recovery button pressed”

But in both the scenario screen goes to “chrome os missing or damaged”

Also opened whole laptop back removed battery replugged it but still the same.

Please help!!!

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I hope you can get this question answered because Ive been asking the same exact one for a while now! let me know if you have ANY luck bro! thanks

由 Andrew 完成的 2020年7月5日

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I hope you can get this question answered because Ive been asking the same exact one for a while now! let me know if you have ANY luck bro! thanks — Andrew

Amily Grey @amily 声誉积分: 843 4 · Answer 1 · 2018-08-11T03:41:58-07:00

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Amily Grey @amily

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发帖于: 2018年8月11日

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Install google chrome book recovery utility from google then launch the app and click on get started and follow on screen commands make sure you select the correct version of your operating system

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I did. My chromebook shows " DAISY TEST A-A 9382 ". But i searched on google it says to download " SNOW " version so I did. But after I plug in the USB the screen goes Black and nothing happens. Please suggest.

由 Rules Rhythm 完成的 2018年8月11日

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soumitra sengupta @ssg 声誉积分: 559 4 2 · Answer 2 · 2018-08-11T04:34:56-07:00

soumitra sengupta @ssg

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When your Chromebook’s operating system (OS) isn’t working properly, you can recover it. Recovery is removing and reinstalling the OS.

Ref:

Recover your Chromebook

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I did.. made recovery disk and as said before as well if boots the usb but screen stays on black screen (stuck) then I restart it by pressing power button again and again same message...

由 Rules Rhythm 完成的 2018年8月11日

0x05 tpm error in read-only firmware issue generally gets fixed by unplugging and reinserting the battery. But you have already done that. It seems to be a motherboard issue. Please get it checked by a certified technician.

由 soumitra sengupta 完成的 2018年8月11日

I also think so. Thanks for the help.. Lets check then...

由 Rules Rhythm 完成的 2018年8月12日

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Samsung Chromebook Series 3 (XE303C12-A01US)

Chrome os missing or damaged

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