跳转到主内容

Windows 8 touchscreen-compatible version of the Zenbook Prime UX31A

8 个问题 查看全部

UX360ca Touchpad Not Working

I have an Asus Zenbook UX360CA. The trackpad stopeed working, so, of course, I went to update the driver, and got the error that it cannot be installed and to contact tech support. By the way, Driver Easy does not list the driver for it as one that needs updated or is already updated. So, I go to my setting to try to find it there, and, apparently, it doesn’t exist.

Block Image

That’s a list of all the input devices, which only shows my USB mouse. Any ideas?

回答此问题 我也有这个问题

这是一个好问题吗?

按维修分数 0
添加一条评论

PC 笔记本电池

An easy fix for a big power boost.

现在开始购物

PC 笔记本电池

An easy fix for a big power boost.

现在开始购物

3个回答

最有帮助的答案

Hi @laurynm ,

Stupid question, but you did try Fn+F9 to enable/disable the trackpad?

If that is no good, if you have Win 10 installed, try installing the latest Asus ATK Package and Smart Gesture drivers for your laptop Win 10 version (32-bit or 64-bit). Ensure that you install the ATK package first before you install the Smart Gesture drivers.

Take heed of the “Notes:” regarding driver installation found near the top of the page.

Here’s a link to the latest Asus Win 10 drivers.

Do not be tempted to update / install any other drivers from this link at this stage. You don’t want to confuse the issue if you run into any problems.

If it ain’t broke, don’t fix it ;-)

这个答案有帮助吗?

按维修分数 2

评论:

I actually already tried this, that's when I got the first error. But thank you!

Hi @laurynm ,

Is Smart Gesture shown as being installed?

Look in Control Panel > Programs and Features.

If it is try uninstalling it, restarting the laptop and then reinstalling it and see what happens.

添加一条评论

Hi!

Probably a ribbon cable on the trackpad got unplugged

or go to a pc shop and check it up

Hope it works!

这个答案有帮助吗?

按维修分数 0

评论:

Yeah, that's what I was afraid of, hahaha. Thanks!

添加一条评论

If it cannot install the driver then yours probably has the same issue as mine…you need to remove the keyboard in order to dissconnect and reconnect the ribbon cable that connects the touchpad/mouse assebly to the main board. mine was not attatched properly and ended up completely disconnecting. Its pretty easy and takes about 15 minutes.

这个答案有帮助吗?

按维修分数 0
添加一条评论

添加你的答案

Lauryn McDowell 将永远感激不已
浏览统计数据:

过去的24小时: 0

过去的7天: 13

过去的30天: 62

总计 1,001