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The Astro A40 TR Headset is an audio device released in August 2015, identified by model number 3AS48-XOU9N-601

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Headsets broken, only works when cable is pushed in hard.

Headset gets no volume or input from the controller or something because it only works when I push the cable into the headset extra hard and hold it there. Not sure if this is common but thats how Id describe it.

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Hello,

It sounds like some thin wire connecting to the speakers have broken. Jamming the cable in probably helps the broken ends connect.

You can take a look at this guide here to see what it looks like inside. Repair may require some delicate soldering.

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