I have had the fire stick for 2 months. when i turn it on, its dark not working. i opened the back of the remote took out the batteries and put them back in. so it worked. however everytime i try to use it the same thing happenes...all black no sound or picture.
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Hello, have you tried running through a "troubleshooting guide" like this Firestick black screen walkthrough?
Usually the fix is something simple - like the TV is switched to the wrong HDMI port.
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