Why won't my device charge?
I plug the device into the car and it doesn't charge.
The TomTom GO 500, 2014 edition is a portable GPS navigation device that features an interactive touch screen, 3D map visuals, voice command, lane guidance, and live map and traffic updates provided through smartphone connection.
Try charging the device indoors with the power off. If the device still won't charge, the device may need new cables to charge. Consider purchasing a micro USB to USB cable and a USB to wall adapter. If new cables are not helping, then the device may need a new battery.
Check out the troubleshooting guide on this device for more information: TomTom GO 500 Troubleshooting Guide