@ecooney try to check those things systematically. Start with what Epson suggest:
Poor Paper Loading
[Presumable Cause]
• Use of 3rd party media
• Edge guide mis-setting
• Foreign material
• Part come-off
• Contamination of paper feed roller on Pickup Roller or Duplex Unit
• Paper Casette Assy damage
• Contamination of PF Roller
[Major Troubleshooting]
• Recommendation of EPSON media
• Edge guide re-setting
• Foreign material removal
• Part re-installation
• Pickup Roller replacement
• Duplex Unit replacement
• Paper Casette Assy replacement
• Printer Mechanism replacement
Paper Jam Error
(Occurrence Condition]
This error occurs when top/bottom of paper is not detected by ASF PE Sensor or PE Sensor in the specified steps of paper loading / ejecting operation correctly.
[Major Occurrence Timing]
• Power-on timing
• Paper loading timing
• Paper eject timing
[Major Troubleshooting]
1 Push "Start" button after the jammed paper in printer mechanism is removed.
2 If this error occurs again, check foreign materials / parts come-off / parts damage / parts
deformation in paper path.
3 If this is not solved by 2), check the following parts.
• ASF PE sensor (Paper Guide Rear ASF Assy)
• PE sensor
• Main board
9条评论
I just received a refurbished XP-960 and experienced similar paper jam problems. Plain paper generally worked, but photo paper from cassette 1 or 2 jammed on nearly all print jobs. I'm running on a Mac, so Windows might be different, but I went into the system printer preferences options and switched to "Thick paper and envelopes" selection ON. Since changing that preference selection, the paper jam frequency is much less, not perfect, but tolerable. This printer does not have a straight through printing path, like my previous Epson printers had, so the paper feeds from the paper cassette and has to make a sharp U-turn to feed to the print head and thicker paper seems to jam in the mechanism much more easily than the straight through designs used in earlier models. I hope this helps improve some of your paper jamming problems. Dave J.
由 Dave Johansen 完成的
Thank you! I'm going to try this!
由 Eleanor Cooney 完成的
I have this same issue. I have an Epson WF-7720 which just started doing this yesterday. Every time I try to print from either cassette, the paper jams and while it does, it makes a lot of grinding and squeaking noises. I tried setting the paper setting to "thick," but that did not help. I couldn't find a solution to this online and just submitted an email to Epson Support. This printer is only a couple months old. Very frustrating!
由 Jennifer Junkmail 完成的
When print request is made, printer prepares to print. Then it attempts to pull paper up to print. But a loud clicking sound is made while the printer attempts to pull a piece of paper. Paper is jammed into the flexible feeder arm which sits just above the end of the paper tray.
I’ve looked for pieces of paper jammed inside the machine. The loud clicking says something is wrong. Help.
由 Steve Lankhorst 完成的
Steve Lankhorst,
QUEST-ION ♞?
Did you manage to resolve the issue with the "loud clicking sound? I've had a lot of issues since downloading Big Sur last week. Everything from Garageband freezing, Native Instruments & Steinberg actions often end in one or both apps freezing/quitting.
My Macbook Pro stopped seeing my Epson XP-442 & after calling Epson & at least being able to "see" the printer, I couldn't print.
I've had various issues since downloading Big Sur - particularly with Audio Apps eg; Garageband, Steinberg & Native Instruments.
"Smart Technology" is dumbing us down!
由 Zeb Rat 完成的
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