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The Alcatel One Touch Idol 2 features a 5" qHD IPS-LCD display along with a 1.3 GHz quad-core processor. It was released in February 2014.

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No screen when making a call

Whenever I make or get a call, the screen goes blank and it doesn't matter if I press any buttons or the screen. Only when the call ends does my screen re-appear. I also tried rebooting/restarting the phone to no avail. Can you please help?

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надо проверить датчик света

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Just received this solution from Alcatel Tech Support, hope this helps others w/ same prb:

Clear cache first – Go to Settings > Storage > Cache data > and then clear.

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