The screen is frozen.
The tablet touch screen is unresponsive and pressing the power button doesn't work either. I thought if I waited long enough, it would start working properly again but it hasn't. What do I do?
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I agree the tablet needs to be reset / rebooted just like any computer..
take a paperclip and put it in the small hole by the micro USB port to press the reset button.
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I have this tablet and reseting it starts it up again with but the same problems. My problems started when they instaled the next version of Android. Maybe the X10 just can't handle it.
Oh, and by the way, mine locks up about ever 30-40 minutes.
Well I just held down the power button for ten seconds and the tablet turned off and I turned it back on thank you for your help
@bazzarr y’all my volume buttons work it’s the long volume button beside the small power button.. I can get it to factory reset and go thru all them choices and hit restart and it go back the the first screen when I turn on and stuck across the middle Dragontouch power by android at bottom. Stuck
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The tablet should be reset.
If you press and hold the power button and home button for approximately 10 seconds, the screen should reset itself along with the device.
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I have their kids edition tablet and tried this and didn’t work. The tablet is two weeks old.
@Elizabeth Garay the same thing happened to me.
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Mine wouldn’t work at all so I just let it die then recharged it then it started working again
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I've tried that but still no joy
I held down the power button and the volume down button at the same time for about 5 to 10 seconds. A factory reset screen comes up.
Use the volume down button to scroll down to the word 'Reboot'. Use the power button to select the Reboot selection. The tablet will reboot itself and go back to normal.
It worked well for me and I didn't loose anything on my tablet. :)
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Hi I've tried to reset my tablet bit keep coming I'm no command i let it die recharged full battery still frozen on the drain touch start up
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Me too I done factory reset 100 times and still stuck on that dragontouch
