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The VTech Kidizoom Camera Connect is a great device for kids, featuring a 1.3 megapixel camera and 128 MB of internal storage.

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My computer cannot find the camera's driver?

My VTech Kidizoom Camera Connect will not work with my computer. I've looked online and can't seem to find a driver for my device, how can I get my device to be recognized by my computer?

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For those of you about to weed through all the comments below, I'd recommend saving yourself some time by getting a micro SD card reader. I tried everything below to no avail - but simply removing the card from the camera and using a usb card reader works fine. It's as if the PC recognizes the camera as a usb storage drive, but for whatever reason does not recognize the memory card IN the camera as the actual drive. There are no drivers, defective manufacturer cables, special cables, etc.

I plugged in a decent usb cable and it connected to windows 10 with no issues. Was able to save pics vid and voice recordings from camera onto pc. so....

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Hi,

If the PC is making no attempt to to connect to the camera, i.e. no indications on the taskbar that anything is happening when you connect the device:

1. Have you turned the device on (not trying to be smart just double checking)?

2. Have you tried a different USB cable?

If you have tried the above and it didn't work or it is like you say that it cannot find the device then and I'm not sure if this is correct but have you installed Vtech's Learning Lodge software in your PC? I'm wondering if this software has the 'drivers' in it.

I only mention this as my camera's (Canon) drivers were bundled in the 'picture browser' software that came with the camera.

Here is a link, click on Kidizoom Camera Connect icon.

http://www.vtechda.com/downloadpage/DL/i...

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I can confirm the cable was my issue as well. I thought for sure it wasn't (until I read this thread) because I had already suspected that, and tried multiple cables on 4 different PC and Macs. Lo and behold the last cable I tried just magically worked. I guess it's possible the one they shipped was damaged in some way or not manufactured exactly per the USB specs and the other cables I had were simply power passthrough with no data channel and I didn't realize it.

Either way, it works now!

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I tried a different cable as well. I noticed that the little mini usb metal part at the end of the cable that worked was slightly longer. That might have something to do with it.

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The VTech Kidizoom Camera Connect does not have a specific driver that can be found online. The driver software is the same as a USB 2.0 driver and should automatically load when the USB cord is properly connected to the camera and computer. Make sure you are running an operating system that is up to date and can recognize the USB 2.0 format.

Check out this link for more information Troubleshooting Page

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we just got an action cam - unfortunately the USB cable supplied was the problem (i.e. after trying another one from an old Nokia - micro USB cable) the thing actually did connect, so I suggest trying that. It hadn't even worked with the software, which btw, the camera starting downloading automatically once properly connected. This is really p*ss poor on Vtech's behalf, as it just took about an hour of mucking about to fix something that should have just work ootb!!

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Hi People,

exactly the same pb with "old" vtech kidizoom with win10. Usb device not working. After some reading I've tried different cables and... some works and not others : so my advice is yes - try different cables !

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So the solution is to try a different usb cable?

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Yes. Tried short USB cable and plugged into Windows 10 PC. VTech Camera Zoom powered on and showed a yellow USB icon but nothing happened on the PC. Tried another cable and got the same thing. Tried with my laptop and got the same thing. Read this and then tried a longer Amazon firestick lead and hey presto - camera powered on and yellow usb icon and the tell tale ding from windows recognising the device.

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Thank you have tried for months vtech couldnt solve the problem. tried my fire stick cable finally worked.

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I had the same issue. I replaced the cable, downloaded the drivers, uninstalled and then reinstalled the drivers, tried on macs, laptop and desktop. I was told by the people at Vtech that my son must have dropped it and it is a possessor issue. They will not replace it. The warranty is only three months an d we bought it well in advance of Christmas last year. So by the time he filled it up and we tried to get the pictures off the warranty expired. I hope you had better luck than I did and got it to work.

Its a shame--camera works, still takes pictures, just cant get the pictures off of the camera.

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new cable was good for me...

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We tried multiple USB cables until one worked. We found that the SD card was not recognized it could only be accessed through the camera. So some poor implementation by Vtech definitely. Barely passable as a product.

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changed cable and resolved issue.

Gabriele

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I have what I think is the older version of the camera. the body is light blue and the battery covers are dark blue.

I’ve tried multiple cables and the ones from my phone cause a USB icon to show up on the camera’s screen, suggesting they are working fine. My computer still doesn’t respond. The images are not on a SD card, but on the camera’s internal storage.

These linux users have figured out the problem and solution, it appears: https://bugs.launchpad.net/ubuntu/+sourc...

My 5yo has been collecting pictures for over a year and we really want to get these off the camera to print.

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My problem is a bit different than what was described.

When I first connected the USB cable, I had the USB icon on the Kidizoom camera,

A window also opens spontaneously with VT sign on the laptop

BUT it shows an empty window: no files present, although the camera was full of pictures and videos

I have downloaded the VTech Learning Lodge: nothing new

I have tried other cables. Some were totally inert, others gave me the same result above

Can anyone help, please?

regards

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There is actually one drive for the VT sign, for example E:, then a separate drive for the actual DCIM content where the photos are, for example, F:

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