跳转到主内容

The Microsoft Surface Pro 2 is a Tablet/Laptop fusion that was released in 2013. The Surface Pro 2 is the successor of Microsoft's Surface Pro and uses Windows 8.1 through Windows 10.

40 个问题 查看全部

Surface Pro 2 shutdown randomly

My surface Pro 2 shutdowns randomly without reasons, I've found a pattern: every 30 minutes with 0 seconds! exactly 30 minutes. Tried resetting, installing recovery image. I've had an issue installing recovery image: when I choose "fully clean the drive" after 30 minutes 0 seconds (33% installing) surface shutdowns by itself. I can only install the recovery image choosing the "just remove my files" option because takes less than 30 minutes. It's not a driver issue, not an OS issue, not heat issue, as crazy as it sound, it's a time issue (¿planned obsolescence?)

I CAN'T FULLY CLEAN THE DRIVE the Surface turns off by itself before finnish. I've contacted 4 times to Microsoft support and last time they were unable to get me another solution.

回答此问题 我也有这个问题

这是一个好问题吗?

得分 0

2条评论:

you should try bios reset first and and seee

完成的

I've tried to reset from bios menu but there's no way to do it

完成的

添加一条评论

2个答案

if your are really sure about the timing then i suggest you crack it open and disassemble the battery connector and do it with direct charger plugged in... and observe again

这个答案有帮助吗?

得分 0

2条评论:

I've tried any mehod, I dissasembled and disconected the battery, tried to reset bios with this, reinstalled factory recovery without connecting battery, tested all without battery and shutdowns are stilll here. I don't want to assemble before try... i don't know what to try

完成的

try subjecting your device to a cooling device e.i.. direct a fan to the device as u power it on and observe the shutdown timing....

完成的

添加一条评论

Same issue here Anyone ?

These POS's need to be dumped on the corporate door step like the dung they are attempting to say is marketable.

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

brunonemer 将永远感激不已
浏览统计数据:

过去 24 小时: 1

过去 7 天: 2

过去 30 天: 3

总计 1,175