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The Nintendo 2DS is a handheld gaming device developed as an entry level version of the Nintendo 3DS with nearly identical hardware, but without the 3D upper screen function.

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screen will not come on

When the ds is powered on the screen remains black

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does it have a faint glow to it?

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is there sound, power light, or charging light?

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Black screen in Nintendo 2DS is usually a clear indication of broken screen.

However check if the network/wi-fi card is not loose or out of position. If being the case the device will not turn on.

After checking the network card and if persisting you will need to try witn a new LCD screen (http://www.ebay.com/itm/Nintendo-2DS-LCD...)

Regards,

JM

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i put a game in updated, reset then now the screens black?

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The screen appears to be broken, check out this screen replacement guide: Nintendo 2DS Screen Replacement

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