跳转到主内容

苹果Magic Mouse鼠标是由苹果公司制造和销售的多点触控鼠标。它于2009年10月20日首次公布和销售。

48 个问题 查看全部

Why Magic Mouse curser does not move?

When i switch on my magic mouse, it stated connected in my mac but the curser is not moving. Button and scroll work well. It seems like the mouse laser is not functioning. Need help.

Thanks

回答此问题 我也有这个问题

这是一个好问题吗?

得分 21

评论:

Hi Azmir, did you solve the issue with your mouse..? I have the same issue, please let me know if you have any recommended solution.

Thank you

完成的

I had the same issue....turns out a piece of hair got into the tracker lens under the mouse. Blowing it out made the mouse start working/tracking again.

完成的

Unfortunately, I didn't had the same luck. I am stuck with a mouse that I do like but that doesn't work. And it seems it's quite common with this module...

完成的

Someone fixed that? I am with the same problem :/

完成的

Not from this side...

完成的

显示更多的2条评论

添加一条评论

13个回答

最有帮助的答案

With bluetooth on and the mouse connected, hold OPTION+SHIFT and click the bluetooth icon in the menu macOS menu bar. Select Debug>Factory reset all connected Apple devices. Restart mouse & reconnect.

Not sure if this will work with your model, but it may be worth a try. Worked for Model Number A1296 3vdc. Running MacOS High Sierra 10.13.1 on 13" MBA Mid 2011.

Cheers

这个答案有帮助吗?

得分 7

评论:

Didn't work for me... Mouse disconnects, then reconnects, but same behavior..

完成的

Above solution worked for me, thanks.

@ rmteixeira, I use to have the same issue as you, then I found that folding a small piece of aluminum foil and placing it between batteries and cover fixed the problem. I read that the Apple rechargeable batteries are a few cm too small.

完成的

@ Laura B, thanks! I am already using the card-inside-the-battery-compartment hack. Seems to be a different thing now...

完成的

seems to be working for me, thanks

完成的

thanks! seems to be working. so far so good :)

完成的

显示更多的1条评论

添加一条评论

Easy solution : I got the same issue with my magic mouse 2. scroll works well but curson moving like drunken guy. when i saw the bottom of the mouse the lazer light is also clear. but i just took a small tissue and wiped those bulbs to make sure. then its started working nicely , then i found the reason that the laser bulbs are covered with some cream or oil, it can be anything , just try wiping the bulb @mouse bottom using some tissue paper , it should work.

这个答案有帮助吗?

得分 6

评论:

So simple :) It works so well :) I had tried doing most other things before I read this- I'm old school (tech type) and I'm slightly ashamed I didn't think of doing this! Thank you Rajesh!

完成的

Had the same problem. My Magic Mouse 2 cursor was not moving even though the tracking was performing excellently well . I checked various online post for different solutions nothing worked until I saw Rajesh simple solution of cleaning the laser surface with a tissue, it worked like magic. I'm amazed how a simple solution like that took so long to find. Thank you so much.

完成的

添加一条评论

Jan 23, 2013 11:42 AM in response to henryfromgreen cove springs

Had the same problem. Here's the process I went through to getting it working again:

Tried fresh batteries. Clicks worked, but no mouse tracking.

Another set of fresh batteries. The same result.

Tried removing and re-adding the mouse in the Bluetooth Preferences. No difference.

Found a blog post that suggested cleaning the battery contacts. Mine looked nice and shiny, but I scrubbed them anyway. Still no good.

Went into Bluetooth preferences, highlighted the mouse then under the gear menu, clicked "Update Services" then "Monitor Connection RSSI". Monitor Connection RSSI opened a new window with a graph. It took a few seconds for it to start plotting data, but as soon as it did, the mouse began working correctly.

OR

Feb 1, 2013 12:14 AM in response to henryfromgreen cove springs

Delete the extension named USBOverdrive.kext in the extensions folder under \System\Library\Extensions. Restart the computer and it work.

这个答案有帮助吗?

得分 1

评论:

HI Katya..

thanks for your options to work mouse but I am bit confuse with your word "gear menu" can you please explain

"highlighted the mouse then under the gear menu, clicked "Update Services"

waiting

sharan

完成的

添加一条评论

Is there a protective sticker/cover over the laser? (It's not really a laser)

这个答案有帮助吗?

得分 0

评论:

nope. i had been using it for few years and suddenly it cant move. I cant see anything cover the 'laser' part. as it do not have any laser lights like other normal mouse, i do not know what is wrong.

完成的

Apparently it is a common problem for these mice to stop sending signal. I found a couple videos, if they do not help then you may just have a bad mouse... But I hope these help!

I would recommend trying these out in the order they are posted.

https://www.youtube.com/watch?v=7vlDEVfV...

https://www.youtube.com/watch?v=ZhqMAxtd...

完成的

thanks for the recommendation but it does not work. My Magic Mouse connect well to my mac, it is just that the cursor is not moving. button and scroll work fine. Might be my mouse is broken.

完成的

You need to disassemble and put a soldering iron on the laser pinouts. It's worked for me.

完成的

添加一条评论

I noticed the same problem after I got Apple Airpods. All of sudden my Magic Mouse stopped working. It responded to clicks but cursor did not move. The problem was solved by remove Airpods from the list of connected bluetooth devises. Go to Preferences / Bluetooth and remove Airpods and mouse. The go to Preferences/Mouse and reconnect your Magic Mouse.

If you run Windows via bootcamp restart in Mac to remove Airpods and re-connect Magic Mouse.

Hope this helps.

Serge

www.magicofvenezia.com

www.ezpoolbag.com

这个答案有帮助吗?

得分 0

评论:

This solution is like just don't use your mac

完成的

添加一条评论

Sometimes the Bluetooth mouse and sometimes even the USB wired mouse stops moving properly.

That is usually caused when the laser lens gets dirty.

Get a Q-tip or a small cloth like from a cotton tee shirt. Moisten it with rubbing alcohol, (not the drinking kind). Clean the lens thoroughly, then try the mouse again. If it still does not move, and the batteries are good, then its time for a new mouse.

这个答案有帮助吗?

得分 0
添加一条评论

I took a cue tip and went over the the tracking lenses. Boom it works again :)

I did the same thing to my ears but I still cant hear well. So I have to replace the tracking lenses in my ears. :(

这个答案有帮助吗?

得分 0
添加一条评论

Hey Azmir

As everyone has explained, the lens on the bottom of the magic mouse sometimes becomes dirty, smudged, and even some cases can develop scratching.

Most of the time the problem is the mouse not recognizing the movement of your hand. This is because the laser can't detect a surface. As everyone has said, check the clarity of the lens first. If you have done so and the problem still persist, check the bluetooth connection. Make sure there are no other connected mice, usb mice, or other unknown bluetooth devices in the "Bluetooth" pane.

Assuming this is the original Apple Magic Mouse check the terminal connections for the batteries too. If there isn't enough power circulating the mouse due to corrosion of the terminals, some features or normal behavior may diminish.

这个答案有帮助吗?

得分 0
添加一条评论

I have the same problem. Try to remove both of the batteries and see will It work. If It doesn’t, try again.

这个答案有帮助吗?

得分 0
添加一条评论

I had the same problem. Turned out that the issue was I have a glass top desk. I tried a variety of things (restarting my computer, reinstalling/uninstalling the mouse, etc.) I happened to move the mouse onto a notebook and bumped it and noticed the cursor moved. May not be your issue, but for some reason it wouldn’t track on the glass top desk. Maybe there is some type of reflection confusing it? Not sure but thought I’d throw that out there for anyone else that has a glass desk.

这个答案有帮助吗?

得分 0
添加一条评论

I had the same problem, I bought Electric contant spray, I sprayed a little on the eye of the mouse, and now it works

Recommend before do something to spray a little

这个答案有帮助吗?

得分 0
添加一条评论

Push the mouse lens with a soft nib (not to scrach the lense), some how it works again… its surprised me.. may be some connectors got loosed.

这个答案有帮助吗?

得分 0
添加一条评论

I had the same problem and fixed it by pushing in one of the 2 black plastic rails that are at the bottom part of the mouse. It probably came detached when I dropped the mouse a few days ago

这个答案有帮助吗?

得分 0
添加一条评论

添加你的答案

azmir 将永远感激不已
浏览统计数据:

过去的24小时: 60

过去的7天: 315

过去的30天: 1,372

总计 51,526