Why won't my mouse pointer move?

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Dell Inspiron 15 (M5030)

Released in June 2011, this Dell notebook is a standard laptop for basic computing needs. For its relatively cheap price tag, it provides basic computing power for general computer work.

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Michael McNutt @michaelmcnutt

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发帖于: 2014年4月29日

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Why won't my mouse pointer move?

I can't get my mouse pointer to move on the screen.

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How can this be fixed?

由 Bob Johnson 完成的 2017年12月12日

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"?

由 jayeff 完成的 2017年12月13日

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Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"? — jayeff