当前版本： John

标题:

Can't Set Up Touch ID After Screen Replacement

文本:

I replaced a shattered screen for a coworker's iPad 8. I pulled the old home button and reinstalled it on the new screen. It functionally works, but I got an error message that Touch ID can't be set up. When I go to add a fingerprint, screen shows "FAILED Unable to compete Touch ID setup. Please go back and try again." Is this simply an Apple ID issue, or do you think the home button was damaged?  Any thoughts would be appreciated!

设备:

iPad 8 Wi-Fi

状态:

open

已接受的回答:

原帖由： John

标题:

Can't Set Up Touch ID After Screen Replacement

文本:

I replaced a shattered screen for a coworker's iPad 8. I pulled the old home button and reinstalled it on the new screen. It functionally works, but I got an error message that Touch ID can't be set up. When I go to add a fingerprint, screen shows "FAILED Unable to compete Touch ID setup. Please go back and try again." Is this simply an Apple ID issue, or do you think the home button was damaged?  Any thoughts would be appreciated!

设备:

iPad 8 Wi-Fi

状态:

open