No answer just same issue but with LG tv (2013 model). Everything works fine and then all of a sudden the sound is gone but picture is fine. It happens more with watching video via the iPad through to the Apple TV and on to the TV set. The Apple TV is 2012 but updated. The iPad is iPad Pro 9.7”. I don’t have cable - watch tv thru over the air signal. And all movies through Apple TV. It seems to happen whether watching Prime, PBS, Youtube etc. it happens some with just tv over the air but not as much. It just comes and goes…turn it off and back on and it works fine. Sometimes It goes off again in just minutes, other times it’s hours or days. Very frustrating. [br]
I just wanted to chime in because folks were hanging up on Samsung and I don’t believe this is just a Samsung issue. Can’t figure it, I’ve closed and shut down everything, hard reset the iPad, checked setting on the tv to make sure no energy savings or mute was set to come on. [br]
Going to call Apple to see if they have any ideas.. The only thing I know that is different is Verizon (my internet provider) did a recent upgrade to the service (900+ mbps) and some folks had to get new routers but I already had an upgraded router. [br]
Maybe my sound is just going bad on the tv though it’s only a few years old. Best Buy did say the sound on many of the newer tvs don’t last long and he suggested getting a sound bar but it’s seemed to be fine and I don’t have but so much space - just room for tv.