Phone will not charge ¶
Phone charges slowly or does not charge at all.
Faulty charger ¶
Check your charger to make sure that your charger is functioning properly. If the charger is not functioning then you will have to buy a new one.
Low battery life ¶
The battery may be running close to the end of its life cycle and needs to be replaced. The battery replacement guide can be found here.
No sound from phone ¶
Phone does not produce sound or sound is weak.
Faulty headphone jack ¶
If your headphones are not producing sound when you put them into your phones headphone jack then the headphone jack will need to be replaced. The headphone jack replacement guide can be found here.
Speakers not functioning ¶
If sound is not coming out of your phone then the speakers in the phone are no longer working and will need to be replaced. The Speaker replacement guide can be found here.
Screen is unresponsive or cracked ¶
Phone screen is having issues including cracks, nothing displayed, and not responding to your touch.
Touch screen not working ¶
If your touch screen does not respond then the touch screen sensors are not working and need to be replaced. The touch screen replacement guide can be found here.
Screen is cracked ¶
If your screen has a crack or is completely shattered then the front screen will need to be replaced. The screen replacement guide can be found here.
Blank Screen ¶
If the screen remains blank after turning on the phone then there is a problem with the motherboard. The motherboard replacement guide can be found here.
Camera won't take pictures ¶
Your camera shows up scratched or everything shows up black.
Faulty camera ¶
If your camera's lens is cracked or is not working, you will have to replace the camera module. The camera replacement guide can be found here