Self Help Troubleshooting Guide
This guide is designed to help resolve your common computer issues quickly.
Common Issues
Wifi (wireless) is not working
Press "FN" + "F5" to turn the wifi radio on. Some laptops have a physical wifi switch that can be pressed/slid to turn the wifi radio on and off.
Can't access the Y:/ drive
Reboot your computer, if that doesn't work call IT.
I can't get my laptop to display on my monitor
Make sure your laptop is properly docked on the docking station and reboot your computer.
How to change the keyboard language
Click on the keyboard in the bottom-right corner and it will allow you to select which language you wish to use.
How to use the VPN
How to use the VPN
Cisco IP Phone
How to use the corporate directory
How to place a conference call
To initiate the teleconference call the first person, let them answer, then hit the option "More" then click "Confr" it will then let you call the next person wait until they answer and press "Confr" (repeat to add more participants)
How to change your voicemail playback speed
Press 4 to slow down the playback speed and 6 to speed up the playback
Printers
Printer won't take my job code
Reboot the printer by turning the power switch off then on
Touchscreen on printer is frozen
Reboot the printer by turning the power switch off then on
When I send a job to the printer nothing happens
Reboot the printer by turning the power switch off then on
0条评论