扫描仪无法开机
确保扫描仪的电源线与可正常使用的电源插座已牢固连接至扫描仪。
确认电源插座是否工作正常。必要时,可以通过插入另一个电器并开机来进行测试。
扫描仪无法扫描
扫描仪处于离线状态或未连接。请将扫描仪设置为在线状态,并检查线缆连接情况。
扫描仪无法通电
检查扫描仪的所有电气连接。确保它们在电脑、扫描仪背面以及墙壁插座处均已正确连接。
扫描仪曾正常工作但现在无法运行
扫描仪可能需要进行更新。
确保扫描仪的电源线与可正常使用的电源插座已牢固连接至扫描仪。
确认电源插座是否工作正常。必要时,可以通过插入另一个电器并开机来进行测试。
扫描仪处于离线状态或未连接。请将扫描仪设置为在线状态,并检查线缆连接情况。
检查扫描仪的所有电气连接。确保它们在电脑、扫描仪背面以及墙壁插座处均已正确连接。
扫描仪可能需要进行更新。
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7条评论
When trying to scan, I get the following message: "The specified destination (image saving folder) is invalid. I have not specified a destination folder, don't know what this means.
Sheila Irons - 回复 分享
When I move the motherboard on a ix500 from one unit to another does the page count / serial number move with it or is it stored somewhere else? Is a problem reported as with the optical system on the motherboard or another part of the scanner?
Computerman - 回复 分享
My scanner is connected via wires and turned on. When I attempt to scan a document, the scanner light blinks off and on and doesn't scan. I've checked the connections and everything if plugged in tightly. I don't understand why the scanner has stopped working, nor what the blinking light means. Can anyone advise me?
B M Reed - 回复 分享
I had the same problem. I found out a tab for WiFi in the back was selected to "ON". I moved to the "OFF" side and the scanner worked fine.
EJ_CA - 回复 分享
My scanner was working and now the light flashes but won't scan?
Liane Phillips - 回复 分享