Samsung SPH-A500 Troubleshooting

Plug phone into charger making sure that the charger is plugged into an outlet.

If problem still persists it can be do to the following problems.

  • Make sure battery is properly connected
  • Replace battery
  • Check the ear piece volume to see if the device has been muted or put to a low volume.
    • If volume muted or to low to hear, turn up the volume of the earpiece.
  • If volume is up, you may need to replace the earpiece.

**To replace broken earpiece follow this link: Speaker Repair Guide

  • Try plugging your phone into a compatible phone charger.
    • Make sure that the charger is plugged into an outlet.
    • If screen still remains black, you may need to replace the battery or the screen.
  • If screen is cracked (or the phone has sound but no image), you may need to replace the LCD screen.
  • Find a better place to make a call or get a new service provider.
  • If reception or other external causes are not the issue, your microphone may need to be replaced.

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