- Printer Won't Print
- Printer Won't Print and Has Solid Red Status Light
- Printer Works but Has Blinking Red Status Light
- Printer Won't Print, Plus Smart Panel Program Pop-Up Window
- Paper Doesn’t Feed
- Poor Print Quality
Printer Won't Print ¶
The printer is not responding to print jobs in the queue.
Power Source is Disconnected ¶
Check to make sure printer is plugged in properly and that cord is intact.
Printer Needs to be Reset ¶
Turn the printer off and back on again.
Faulty Imaging Unit ¶
A pop-up window, aka the "Smart Panel," indicates that the printer has a faulty Imaging Unit. Replace this unit following this guide.
Printer Won't Print and Has Solid Red Status Light ¶
The printer won't print and the status light has changed from green to red.
Paper Tray is Empty ¶
Refill paper tray with new paper.
Paper Jam ¶
Open front panel and back panel. Dislodge any sheets of paper you find.
Front Panel Ajar ¶
Push front panel to assure it's clips are engaged.
Waste Toner Container Missing ¶
If waste toner is missing, you will need to insert a new one.
Waste Toner Container Full ¶
Empty the Waste Container (Guide?).
Waster Toner Container Worn Out ¶
Replace the Toner Container with a new one using this guide.
Printer Works but Has Blinking Red Status Light ¶
The status light has changed from green to blinking red.
Toner is Almost Empty ¶
Printer can still print if toner is low, but not reliably. Replace old toner cartridges with new cartridges to avoid inconsistencies.
Printer Won't Print, Plus Smart Panel Program Pop-Up Window ¶
You see this pop-window on your computer screen. It indicates that the Imaging Unit needs to be replaced.
Faulty Imaging Unit ¶
Follow these steps to replace the Imaging Unit.
Paper Doesn’t Feed ¶
The printer attempts to initiate but is not able to grab paper.
Faulty Feeder Roller ¶
Remove paper tray. Turn printer on it's backside so you can access the underbelly. Locate small roller. Clean roller … or … rough up roller with abrasive material like sand paper.
Poor Print Quality ¶
There are problems with the way your document looks.
Blurry Print Quality ¶
Follow these steps to replace the Fuser Unit.
Uneven Print Quality - Faded in Spots ¶
Follow these steps to replace the Toner Roller (Guide).
Unwanted Lines on Document ¶
Follow the above steps to replace the Toner Roller.