LED Blinking Orange and Red
LED indicator is blinking orange and red and will not take photos or record video
Memory Card is Full
Make more space on the SD card. Either delete old photos/videos to create space, or install an empty memory card.
Video Playback is Slow or Low Quality
Video playback is much lower quality or much slower than it should be
Memory Card is Not Compatible
Make sure that your SD card is of at least Class 10. Lower Class cards (such as Class 6) may cause these performance issues.
Quality Switch is Not Set to 1080p
Make sure the video quality switch is set to 1080p, instead of 720p. This will give the highest quality videos.
Computer Cannot Detect Camera
Computer cannot detect camera when plugged in with USB and the LED indicator is yellow
SD Card is not Installed or the Wrong SD Card is Installed
Make sure there is an SD card installed on the camera. The computer will not be able to detect the camera without an SD card. Also make sure that your SD card is at least Class 10.
Connection Cable is Broken or Defective
Inspect your USB cable to ensure is still functioning and that there is no damage. You may want to test the cable with another device that you know is working.
Sound Quality is Poor
Video does not have sound, or sound is muffled
Microphone May be Broken
Inspect the microphone to see if it has visible damage. The microphone is located below the lens . Refer to the breakdown guide for more information on where the microphone is located.
Wrong SD Card may be Installed
Make sure that the SD card you are using is at least Class 10. Lower Class cards (such as Class 6) may cause these audio issues.
Unsure if Cube is Charging or Not
LED indicator does not turn on when charging with an electrical outlet.
Charging Cable is Broken or Defective
Inspect your USB charging cable to ensure is still functioning and that there is no damage. You may want to test the cable with another device that you know is working. The LED indicator should blink yellow when charging properly. When battery reaches 10% charge the LED will glow orange.
Memory Card is Broken or Not Compatible
Inspect the memory card to ensure it is not corrupted or broken. Sometimes a defective memory card will interfere with charging the battery.