Onda V701 Troubleshooting

The device will not respond or show any sign of powering up.

Plug in the device and wait for it to charge.

Press and hold the power button for 5-10 seconds.

Follow the Onda V701 Battery Replacement guide to replace the battery.

The battery will not charge when the device is plugged in.

Unplug and check to make sure no foreign objects or debris are present in the connector. If necessary, clean out the connector. Then, re-plug in the charging cable and ensure that it is properly seated.

The charging cable could be bad. Try using a different charging cable.

Follow the Onda V701 Battery Replacement guide to gain access to the battery. Ensure the battery connections are not loose. If they are, re-solder them.

Follow the Onda V701 Battery Replacement guide to replace the battery.

The picture on the screen is stuck on an image and the screen is unresponsive.

Hold down the power button for 5-10 seconds to perform a soft reset.

Wait until the battery runs out and then recharge the device. Then, turn the device back on.

The picture on the screen is distorted, it is possibly broken or cracked.

If no damage is suspected, perform a soft reset of the device by holding the power button for 5-10 seconds.

Follow the Onda V701 Screen Replacement guide to replace the screen.

No sound coming from the device or the sound is distorted.

Press the volume up button to set the volume on high.

Plug in headphones and compare that audio to the speaker. This will test if the speaker is broken.

Follow the Onda V701 Speaker Replacement guide to replace the speaker.

The front-facing camera takes poor quality pictures or does not work at all.

Clean the lens on the outside of the device. If the quality does not improve, follow the Onda V701 Front-Facing Camera Replacement guide to remove the front-facing camera and clean it.

Follow the Onda V701 Front-Facing Camera Replacement guide to replace the front-facing camera.

How to reset the device when problems are occurring.

Hold the Power Button for 5-10 seconds to perform a soft reset.

Check to see if the firmware is up to date and if not then update it.

Visit Onda V701 Tablet FAQ and scroll down to the questions section for information on updating the firmware.