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学生贡献的维基

此维基页面由我们教育项目的学生团队编写。

蓝牙传感器信号弱

设备无法通过蓝牙连接其他设备,或无法进入蓝牙配对模式。

开启蓝牙配对

询问 Cortana:“Hey Cortana, pair Bluetooth”,或按住蓝牙配对按钮。进入配对模式时,顶部面板会亮起。进入配对模式后,在你想要连接的设备上开启蓝牙,并选择 Invoke 扬声器。

拔下电源并重新接通

拔下电源线,等待十秒后再重新接通。当 Invoke 重新启动后,尝试再次进入蓝牙配对模式。

Factory reset speaker

=== 恢复出厂设置 ==

警告!所有设置都将被抹除。

在 Invoke 扬声器背面的麦克风开/关按钮左侧,有一个针孔,即恢复出厂设置按钮。用一根小针插入孔中并施加少量压力按下此按钮。如果操作正确,顶部面板将显示一个白圈。

LED 灯光暗淡或无反应

LED 灯不亮,或者有时闪烁,且在设备开启时无法保持常亮。

拔下电源并重新接通

拔下电源线,等待十秒后再重新接通。当 Invoke 重新启动后,检查 LED 灯是否亮起。

恢复出厂设置

警告!!所有设置都将被抹除。

在 Invoke 扬声器背面的麦克风开/关按钮左侧,有一个针孔,即恢复出厂设置按钮。用一根小针插入孔中并施加少量压力按下此按钮。如果操作正确,顶部面板将显示一个白圈。

LED 灯损坏

如果按照上述故障排除步骤后,LED 问题依然存在,可能需要更换 LED。

前往 LED 更换指南

扬声器声音失真

扬声器发出刺耳或不清晰的声音。

拔下电源并重新接通

拔下电源线,等待十秒后再重新接通。当 Invoke 重新启动后,尝试再次进入蓝牙配对模式。

恢复出厂设置

警告!所有设置都将被抹除。

在 Invoke 扬声器背面的麦克风开/关按钮左侧,有一个针孔,即恢复出厂设置按钮。用一根小针插入孔中并施加少量压力按下此按钮。如果操作正确,顶部面板将显示一个白圈。

扬声器故障

如果扬声器持续无法正常发声,可能需要更换一个或所有扬声器。

前往扬声器更换指南

Invoke 无法通电

设备无法启动。

电源线故障

线缆不应有任何撕裂或扭结,连接端不应弯曲或破损。

充电口故障

尝试晃动充电口中的电源线。如果充电口看起来异常松动,则可能需要更换充电口。

前往充电口更换指南

AI 无响应

当说出语音激活指令“Hey Cortana”时,Cortana 没有反应。

确保麦克风已开启

如果麦克风被静音,顶部面板上会出现一个红圈。要开启麦克风,请按下麦克风开/关按钮。

确保 Cortana 已设置好

确保 Cortana 应用已在其他设备上下载,并与 Invoke 扬声器正确设置。

42条评论

My invoke becomes unresponsive after a few mins whenplaying music from a paired Bluetooth device... every time. I did the whole setup as well as factory reset it already and same issue. I only use the invoke as a paired Bluetooth speaker, so it doesn't serve it's purpose when it keeps disconnecting. Please help!

Peter Bootoor - 回复 分享

Same issue here. Feels like the speaker is warm (not hot) near the top. 10-20 min max of play, and it will freeze completely. The light will then go amber and the unit reboots after a while. Really enjoy the sound from this device when it works, so this is very disappointing.

Rich Lockheart - 回复 分享

I am haveing an issue that started yesterday I just moved it to a different location and ever since then the led light sensor has been spiraling around and won’t even let me set it up to an account and so far I have tried holding down the microphone button, unplugging it and plugging it in, hitting the factory reset button. Also I have tried to see if I could do it manually with a mini usb male to usb male port and I did find connection problems because my computer would keep on restarting the device manager when I tried to run it does anyone know how to fix this.

kalebscott7798 - 回复 分享

Any luck? I’m having the same exact issue. One White LED circling around the top display. Powers on but unresponsive to bluetooth, mic button or reset pinhole. I don’t want to throw this speaker away.

rcheing - 回复 分享

Same. Looks like it is dead….

Andrey Stepanoff - 回复 分享

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