CD drive won't work
CDs and DVDs won't show up and you can't hear the disk drive spinning.
It may have not popped up on your screen
Sometimes your CDs don't pop up on your screen right away. To check if it is working press your "Start" button and find "My Computer". Your CD should show up along with your hard drive right there.
It may have been disconnected
There is a possibility that the cable connecting your CD drive to your motherboard has been disconnected. It may need to just be plugged back in. To check if this is the case you will need to unscrew the case of the computer and simply check if the power and data wires from the CD drive are plugged in on the other side.
Most likely your CD drive went bad
To replace your CD Drive click HERE to view our guide on how to replace it.
Solid state drive malfunctioning
The screen turns blue when the computer is turned on.
Possibly corrupt boot files
It is possible that for some reason your boot files on your SSD that start up your computer have been affected. To fix this you can run a disk check using a Windows help partition on a USB or CD.
Hard drive has been corrupted beyond repair
If this is the case you will need to replace your hard drive. To do this click on our repair guide HERE.
The computer will suddenly shut off after working for a while.
Dust or debris in the computer
If you notice a lot of dust in your computer case, it may be that the computer simply needs a quick air dusting to remove the particles to keep your computer from overheating.
Malfunctioning CPU Fan
If your computer is overheating, then you may want to check the CPU fan in your desktop. To do this, open the case on your computer before you turn it on. Then, once the case it open, turn on your computer and just look inside to make sure all of the fans are spinning up. DO NOT touch anything in your computer while your computer is plugged in and running. You may get shocked or break something in your computer if you do! If the fan facing you in the middle of your motherboard is not spinning, then you need a new CPU fan. If you see all of your fans spinning you might want to clean them to make sure they are actually cooling. If you are still experiencing this problem, then you may also need a new fan as your current fans may not be able to cool your computer down enough.
To replace your CPU fan, see our repair guide HERE.
It wont turn on at all
The computer will not turn on even when the power button is pressed.
Power Button Cord Disconnected from Motherboard
It is possible that the connection between the power button on your desktop has been broken. To check this, you must open up the case of your desktop and find the wire that goes to the power button on your computer. Then, you need to make sure that the wire is intact and that it is plugged into the pins in the motherboard labelled PWR.
Power Supply Unit has Failed
It is possible that your Power Supply Unit, or PSU, has failed. If this is the case, then you will need to replace it. To see how to do this, click on our repair guide HERE.
Constant freezing, "blue screens", and reboots
The screen suddenly turns blue and reboots.
Unfortunately there is no way to repair a faulty RAM, you'll have to replace it. To learn how to replace the RAM chips in your computer, view our repair guide HERE.
There may be System Updates Pending
You can try installing Windows Updates on your computer as well. If you have been putting on restarting your computer or accepting the windows updates, then you may be experiencing problems with your computer. To manually install these updates, follow these steps:
- Press the Windows key + C at the same time
- Click settings
- Click Change PC settings
- Click Update and Recovery
- Click Windows Updates
- Click Install Updates
Once you complete these steps, your desktop should start installing the windows updates that you have missed.
Running System Checks on your Desktop
There are a couple system checks that you can perform on your desktop as well. To do these you must bring up the administrator command prompt. To do this press the Windows key + S at the same time, and type in cmd into the search bar. Then right click the Command Prompt icon and select Run as Administrator.
Now that you have the command prompt open, here are the scans that you can run on your computer.
- The first scan is "chkdsk c: f/".
- This will check your disk for corruptions in your hard drive the next time it boots (you must restart your computer if you want it to run immediately).
- The second scan is" sfc /scannow".
- This is a system file checker that will see if any windows files will be corrupted.