- Laptop Won't Turn On
- Laptop is Not Charging
- Laptop Running Slow
- Laptop is Overheating
- No Wireless Connection
- Laptop Doesn't Read CD’s/DVD’s Discs
- No Display on Screen
- Laptop Unexpectedly Shuts Down While in Use
Laptop Won't Turn On ¶
No matter what you do, you can't get your laptop to turn on.
Battery Issue ¶
There may be an issue with the battery itself. A new battery will be needed.
Hardware Problems ¶
Having a problem with the motherboard or any components of the laptop like a faulty connection will not allow the laptop to stay on.
Laptop is Not Charging ¶
My laptop won’t charge.
Broken Charger ¶
Try using different chargers to make sure that the problem is in fact the laptop and not the charger. If the computer turns on with a different charger, then a new charger must be purchased for the laptop.
Malfunctioning Battery ¶
Remove the battery and power cord from your laptop. Use the repair guide Gateway NV52 Battery Replacement for help on removing the battery. Shut down the computer by pressing the power button and holding it for 15 seconds(without any power source connected.) Plug in only the power cord, leaving the battery out of the laptop. Try booting up the computer. If it boots properly, then shut it down. Put the battery back in and boot it up again (with the cord connected). If it boots properly, then shut it down. Unplug the cord and boot the computer one more time. if your computer does not turn on, you will need to replace the battery.
Laptop Running Slow ¶
Insufficient Memory ¶
Lack of memory will not allow the laptop to properly run therefore causing it to be significantly slower.
Software Problems ¶
Problems with the computer's software, such as blue or black screen and not properly booting up could be a result of the computer not running as intended.
Laptop is Overheating ¶
Laptop is running excessively hot during routine use.
Cooling System Issues ¶
If the laptop is running at an increased temperature during regular use, it would be advised to inspect the rear cooling fan for possible cleaning or replacement.
No Wireless Connection ¶
The laptop has connectivity issues over WiFi, independent of the network.
Router Issues ¶
Performing a power cycle can be used to strengthen the reset of the router. To complete do a power cycle one must shut off the router, unplug all electrical cords attached and wait at least thirty seconds for the router to restart itself.
Another method to refresh the connection between the router and the modem is to complete a soft reset. A soft reset is when the Ethernet cable connecting both the router and modem must be unplugged. After waiting about thirty seconds, plug the Ethernet cable back connecting the router and the modem again then check the internet connection.
Modem Problems ¶
By simply unplugging the modem’s power supply and reconnecting, it will perform a reset. As the next step, a soft reset should be done to reconfigure the modem for an internet connection. In a worst case scenario, it would be advised to call the internet service provider, whose technical support employees will assist in remotely getting the modem to work.
Laptop Related Issues ¶
Connecting the Ethernet cable to the laptop would be the first step. If the internet works, then the problem is in either the wireless router, or the wireless receiver in the laptop.
Performing a reset of the Gateway laptop should be performed as well. To perform a reset, the power cable of the computer must be unplugged. Then the power button must be held down for thirty seconds. Plug the power cable back in, boot the computer and reconfigure for the desired internet connection.
Lastly, performing a fresh install of the Windows operating system is used to eliminate a possibility of software issues.
Wireless Card Issues ¶
If the wireless internet will not connect or has noticeably shortened range, checking if the network trying to be accessed is stable would be the first step. Then making sure that the latest drivers for the wifi card are installed, this can be viewed in Device Manager found in the Control Panel. If the connection is still faulty, the wifi card is bad and needs to be replaced.
Laptop Doesn't Read CD’s/DVD’s Discs ¶
My laptop won't read CD’s or DVD’s that I insert.
Load the Disk Properly ¶
Make sure that the disk is inserted properly. The disk won’t play if is inserted upsidedown or unbalanced. Make sure that the disk’s label is on top and that it lies flat on the entry.
Clean the Disk ¶
Make sure that the disk is clean and it doesn’t have any marks on the back. If dirty clean it with a soft cloth.
Disk Drive Failure ¶
The optical drive may not be functional anymore causing the unit to be replaced.
No Display on Screen ¶
Nothing can be seen on the screen when your laptop is running.
LCD Problem ¶
If the lights are illuminated and the screen is still blank, the problem lies in the LCD.
Laptop Unexpectedly Shuts Down While in Use ¶
When in use, running laptop turns off unanticipated.
If the laptop is hot to the touch, it is most likely a fan issue. There’s nothing that can be done except replacing the fan.