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EnV2 won't turn on

No matter what you do, you can't get your EnV2 to turn on.

Hold outer power button on

Before diving into the insides of your EnV2, read on

Hold inner power button on

The EnV2 has two power buttons, be sure to try them both

Drained/bad battery

If your EnV2 won't turn on, it could be a battery issue.

Bad display

It is possible that it appears nothing is happening because the display is bad. It is possible the display is bad and must be replaced.

Bad connection

If the display is functioning and the battery works, the problem likely lies in the connection between the charging port and the battery, and must be fixed.

EnV2 Outer Keyboard Doesn't work

' ' The outer keyboard does not work! ''

Hold the power button

Make sure that the phone is on before testing the keys

Make sure that the keyboard has not come loose

If the keyboard feels loose, some pressure may be able to move it back into place

Bad keyboard

If none of the above work, the keyboard is likely broken and will need to be replaced.

EnV2 Inner Keyboard Doesn't work

' ' The inner keyboard does not work! ''

Hold the power button

Make sure that the phone is on before testing the keys

Make sure that the keyboard has not come loose

If the keyboard feels loose, some pressure may be able to move it back into place

Bad keyboard

If none of the above work, the keyboard is likely broken and will need to be replaced.

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