No response when Power button is pressed
When the power button is pushed, the camera does not respond.
Battery inserted incorrectly
Remove the battery pack and make sure the terminals go in first. Once inserted properly, the battery lock will click into place.
Batteries are dead
Place the battery pack in the charger. Once it is charged, put the batter pack back into the camera and press the power button.
Flash does not work
When taking a picture the flash does not go off.
Flash is turned off
Access the flash settings via the menu button on the camera. Check to see if the flash is on.
Flash bulb is burnt out
The flash will need to be replaced. In order to change the flash, follow this guide.
Batteries won’t hold charge
Despite charging your battery endlessly, it only works for a short amount of time or not at all.
Battery has reached a low temperature
Battery performance decreases at low temperatures. Try warming the battery by putting it in your pocket. The battery can be more effectively heated with a terminal cover on.
If this attempt fails and the battery is still depleted soon after charging, it has reached the end of its life. Purchase a new battery.
Lens error message displayed on screen
When trying to take a picture “Lens Error” is displayed on the screen and the screen is black.
Something on the lens is preventing it from opening properly
Take a lens cleaning cloth and gently wipe the lens to remove the object causing the problem.
The lens is not properly positioned to open and close
If there is a gap between the lens and where to lens retracts into the camera, correct the lens by carefully rotating the lens by applying light pressure in that area until you hear a click.
The lens is broken
If the lens error persists, this may indicate that the camera lens is broken. A replacement lens must be purchased to replace the broken lens.