- No response when Power button is pressed
- Flash does not work
- Batteries won’t hold charge
- Lens error message displayed on screen
No response when Power button is pressed ¶
When the power button is pushed, the camera does not respond.
Battery inserted incorrectly ¶
Remove the battery pack and make sure the terminals go in first. Once inserted properly, the battery lock will click into place.
Batteries are dead ¶
Place the battery pack in the charger. Once it is charged, put the batter pack back into the camera and press the power button.
Flash does not work ¶
When taking a picture the flash does not go off.
Flash is turned off ¶
Access the flash settings via the menu button on the camera. Check to see if the flash is on.
Flash bulb is burnt out ¶
The flash will need to be replaced. In order to change the flash, follow this guide.
Batteries won’t hold charge ¶
Despite charging your battery endlessly, it only works for a short amount of time or not at all.
Battery has reached a low temperature ¶
Battery performance decreases at low temperatures. Try warming the battery by putting it in your pocket. The battery can be more effectively heated with a terminal cover on.
If this attempt fails and the battery is still depleted soon after charging, it has reached the end of its life. Purchase a new battery.
Lens error message displayed on screen ¶
When trying to take a picture “Lens Error” is displayed on the screen and the screen is black.
Something on the lens is preventing it from opening properly ¶
Take a lens cleaning cloth and gently wipe the lens to remove the object causing the problem.
The lens is not properly positioned to open and close ¶
If there is a gap between the lens and where to lens retracts into the camera, correct the lens by carefully rotating the lens by applying light pressure in that area until you hear a click.
The lens is broken ¶
If the lens error persists, this may indicate that the camera lens is broken. A replacement lens must be purchased to replace the broken lens.