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Sound cuts in and out

There is no sound at all in either side of the headphones.

Damaged external cable

If the external cable is damaged, torn, or severed, you will not be able to hear any sound. You will need to replace or re-solder the external cable.

Damaged thicker red and yellow wire

If the thicker gauge, shielded red and yellow wire is damaged, torn, or severed, you will not be able to hear any sound. You will need to re-solder the thicker red and yellow wire.

No sound in the left ear

There is no sound coming out of the left ear.

Damaged black and blue wire

If the black and blue, unshielded, internal wire is damaged, you will not be able to hear any sound in the left ear. You will need to re-solder the black and blue wire.

Damaged driver

If the driver magnet is damaged, sound quality will either diminish or no sound will be heard on the affected side. Removal and replacement of the headphone driver on the affected side will fix this problem.

Damaged external cable

If the external cable is damaged, torn, or severed, you will not be able to hear any sound. You will need to replace or re-solder the external cable.

No sound in the right ear

There is no sound coming out of the right ear.

Damaged thinner red and yellow wire

If the thinner red and yellow wire is damaged, you will not be able to hear any sound in the right ear. You will need to re-solder the thinner red and yellow wire.

Damaged driver

If the driver magnet is damaged, sound quality will either diminish or no sound will be heard on the affected side. Removal and replacement of the headphone driver on the affected side will fix this problem.

Headphones fall off head

The headphones are too big for your head and fall off.

Broken 3-D wings

If the 3-D wings are broken, the headphones might fall off your head. You will need to replace the 3-D wings so the headphones will fit properly.

Headphones are uneven on head

The headphones are uneven on your head and not balanced correctly between your ears.

Broken 3-D wings

If the 3-D wings are broken, the headphones might be uneven on your head. You will need to replace the 3-D wings so the headphones will fit properly.

Too much treble

There is too much treble in the music playing through the headphones.

Damaged internal foam

If there is a hole through the internal foam, there will be too much treble in the music. You will need to replace the internal foam.

Not enough bass

There is too little bass in the music playing through the headphones.

Damaged internal foam

If there is a hole through the internal foam, there will not be enough bass in the music. You will need to replace the internal foam.

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