AlphaSmart Pro 故障排除

This troubleshooting page has been tremendously helpful in diagnosing and correcting the problems that I have had with my AlphaSmart Pro. Thank you so much!

Right side of keyboard not working diagonal at 8 I k etc

My Neo quit working several years ago (it was brand new in 2011). When I took it out of the bag tonight (Sept 2022) to see if I could get it running, I decided to try changing the batteries even though I remember they shouldn't have been "old" when the machine quit years ago. After I had done this and replaced the battery panel cover, the machine turned on right away. However, there was a message that asked if I had recently changed the lithium battery. When I said No, it said "return the Neo immediately for repair." I turned the machine on and off and got the message again. This time, I experimentally said Yes and it said, "Turn the machine off and on and you shouldn't get this message again." So I did and it is working normally now. What do you suppose happened, and do I need to worry that something is going to explode or some other terrible thing will happen if I lied about not having changed the lithium battery?

Thanks Barbara. I was getting the same error message. After reading your comment, I also tried lying, and the Alphasmart rebooted itself and appears to be working again. All my date is gone, but that doesn't matter, since everything I wanted to keep is already backed up on my computer.

I have been getting this error message constantly to where I don't want to use my Neo 2 in fear of its files being constantly wiped. Any suggestions for fixing the problem?