first, connest to itunes. plug in your ipod to the USB and the plug. press the home and power button but ignore thhe red slide. it will turn off. once it is turned off, let go of the power button, but keep pressing down the home button. your ipod will go into recovery mode. then go to the itunes link you already had and click on the tab. follow its insrtuctions and your ipod will be unlocked!