Motorola should step up and take responsibility for their shoddy workmanship. a phone dropped from a chair, with a solid case that completely covers the phone should not shatter like mine did. When I contacted them they said they don't repair them they will give me another one for 125.00 + tax. Not only that but I have to turn in my phone before they will send me one so I have no way to communicate by phone. I'm extremely disappointed in how this company does business. Fortunately I'm not locked into a contract through Republic Wireless and though I like Republic, I don't like Motorola so I'm done.