HP Officejet Pro 8630 Printer Head error 0xc19a00 stuck on right side.Folks, Anyone ever get the feeling we’re being played by this company? I had a perfectly working HP printer until last...
回答“HP Officejet Pro 8630 Printer Head error 0xc19a00 stuck on right side.”Don’t waste your time David. They’ve got us by the short hairs. I ended up purchasing the HP-9015 and turning off all communications between the printer and HP. If you call the company they may offer you a deal which is worth checking while you’re on the phone with them. Calling Tech Support is really like calling the Sales Dept. They know more about what to sell you than what the problem is with your printer. Planned Obsolescence, Silicon Valley style!
回答“print head carriage malfunction”jferg919, So much for An KA's answer. According to HP you cannot purchase the part I was after. CN751-8007 (Encoder Strip). What HP does is upsell you to a new printer. They give you a discount. Unfortunately, I too had this issue today. I think HP takes a paper jam to their advantage and really shreds the paper so you have to get every last piece of paper out of the inside of the printer path or it just happens again. For me on the third try I pulled at what is called this Encoder Strip. It tore the hole that catches a piece of metal. I took some 3M packing tape and stuck it to both sides of the end (twice) to fix the tear. You do not need to take the printer apart. It takes a bit of doing but if you take off the part in the back (the one you remove in case there's a paper jam) and lay it on its back you should be able to reach down inside the unit to reattach the vinyl strip . Open the door to the ink cartridges. Take the ink cartridges out of the holder. On the right of that holder there's a small arm...