Technical writer, teardown engineer, and occasional video host at iFixit HQ in San Luis Obispo, California.
I spend my days taking photos, making guides, doing research, and occasionally tearing down new gadgets. Sometimes I also get to work with the video team, or do some investigative journalism. I’ve been on the iFixit team since August of 2018.
The 2016 MacBook Pro’s faulty display and backlight cables
Two years into my computer science degree at Utah State University in Logan, Utah I was feeling like I wasn’t going to come away from my college education with anything I couldn’t learn on the world wide web. So I decided to end my CS classes when I hit the requirement for the CS minor program, and explore alternate major options.
Enter technical writing. I’ve always enjoyed writing, and consider myself a pretty great explainer of things. The TW program at USU turned out to be amazing, and I spent the last two years of my bachelor’s degree in (almost) pure bliss, learning about communication, rhetoric, UX design, and honing my writing and editing skills.
Skills / repair background
Thanks to a lifelong tech obsession, I’ve owned more gadgets than I can count, and I’ve taken apart more than I’ve owned. As the designated tech support kid in most of my social circles, I’ve spent most of my life accumulating myriad hardware and software repair experiences.
Peering into the heart of a lifeless MacBook Pro
My time here at iFixit has definitely swung me back to the hardware side of repair, but I do also try to stay on top of all major desktop and mobile OS updates and keep my front-end dev skills at least sort of sharp. Gotta make sure that CS minor doesn’t go to waste. ;)
When I’m not on iFixit.com, I spend my time climbing, cycling, tinkering, and binging internet content. I also love dogs, even though I'm allergic to them.
My favorite technology
- Blackberry Pearl
- High refresh rate displays
- Intel’s NUC computers
- Pebble smartwatches
- Anything else with an e-paper display
- Nintendo Switch
- Unibody MacBook Pros
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回答“Muffled Microphone - iMac 21.5" (mid 2017) - Following Adhesive Strips”Hi! For anyone who ends up here in / after 2019, our iMac Intel 21.5" Retina 4K Display (2017) Adhesive Strips Replacement guide accounts for this issue, and all corresponding procedures link to that guide. Happy fixing!
回答“Joy con analog stick”@tigerjoshy you probably already solved your joystick problem, but for anyone else who comes across this question: this is now a widespread issue that has been acknowledged by Nintendo! You can contact them for a (potentially free) repair, or check out our left and right joystick replacement guides and our replacement joystick part.
回答“What do I need to fix my Joy Con Directional Buttons?”Hey @daewok! It sounds like you could have one of two problems: (1) The left button contact is bad (or has something stuck to it). In this case, you would just need to replace the button itself—you can find sets on Ebay or Amazon for pretty cheap, and follow this guide for the repair. (2) The contact pad on the motherboard could also be bad, in which case you would need to replace the whole board (which is also pretty cheap on Ebay). We don’t have a specific guide for a motherboard replacement yet, but the steps are the same as shown in the button removal guide. The Joy-Cons are actually pretty easy to work on, as long as you’re careful and stay organized! I hope this helps, let us know how it goes and if you have any more questions.
回答“Volume fluctuates on TCL TV”Hey Roberto! Your TV and your soundbar both have audio settings that enhance dialogue. I would make sure that they are both set to enhance dialogue, or totally disable audio on one of them to try and isolate the problem. You could also have a faulty cable connecting the two that is shorting somewhere and causing the volume fluctuations. Good luck, I hope this helps!
回答“My Microphone doesnt stay up”Hey @stekkerbox! Is there a screw that holds the mic in place? If there is, it could be loose. If there aren’t any screws you can see, you may have to take it apart and figure out what is supposed to keep the mic arm tensioned. It looks like some gaming headsets keep their mic arm tension screws just under the ear cushions, so it might not be too hard to access. Good luck, I hope this helps!
回答“What do I need to open up a switch joy con and clean the buttons”Hey @andrewifix! I’m sorry to say we don’t have a good guide for getting to the buttons on Joy-Con controllers yet. We do have a couple guides and a teardown that you can probably use to get most of the way there, though! Check these out: Right analog stick replacement Left analog stick replacement Joy-Con teardown If you decide to get in there and do some cleaning, take some photos and make a guide out of it, we’d love to have it!
回答“Will there be a Huawei Mate 20X teardown?”Hey @kingyem, someone published a Mate 20X teardown today! You can check it out here: 华为 Mate 20 X 拆解