回答“My device is not making any sounds?”First, try resetting your device by pressing and holding the On/Off button. Make sure the device has been charged for at least two hours before doing this. The device should make a drum sound when it turns back on. Second, if the sound still doesn't work, go to the "Change preferences" menu to check if the sound setting is turned on. It should say "Turn off sound" if the sound is on. If you did all of these and the device is still not making sounds, you may need to reinstall its software. Please refer to the troubleshooting guide for more information: TomTom GO 500 Troubleshooting.