Kindly do the needful as early as possible
Coloured vertical lines are appearing at the bottom of the screen of Moto X mobile set pure version . Now the length of the lines is increasing and it covers half of the screen. It darkens while viewing pic or video.
Patch blures if I use the mobile set continuously. If I keep the mobile set idle for 10 min. Lines darkens upto half of the screen
It is to inform you that there is no physical damage for this set.
I learnt that a patch has to be added to the software and software version need to be updated.
I have not received any software update for the past 10 months( since I purchased this phone)
You are hereby requested to send updated software version as early as possible