回答“Why is my keyboard not working?”1. Make sure the device is powered on. 2. Make sure nothing is obstructing the connection point between the keyboard and tablet. 3. Press different keys. Perhaps, not all the keys work. To find out how to replace keys check out the troubleshooting guide here.
回答“Why won't my device power up?”1. Try charging the device. 2. If the device does not charge, replace the battery. To learn how, check out the troubleshooting page click here