Tyler Gehring

I have turned my device on, and wish to you the delay timer feature but when I hit the button only 1 hour is displayed and...

It sounds like your steam vents maybe clogged or blocked. At the top of your device their is 5 little slits in the plastic. These are used to help release steam from the device while it is cooking if blocked the excess is forced to condense into your condensation unit causing the over flow. So to prevent the overflow make sure the vents aren't blocked in anyway.

Yeah, we had a lot of trouble opening it, we had to pry off the plastic from the metal to get access to those wires. It will break a few plastic tabs that hold it firmly in the metal ring. These really as we found serve no function other than preventing you from opening the cooker. It just is a hassle to get open so that you can work on these wires.