回答“My disk will not read, what can I do?”Check to see if there are any scratches or dirt on your disk. If the disk looks okay, then clean the inside of your disk tray. If it's still not working then you should clean the laser lens.
回答“My disk tray will not stay open, what can I do?”If the disk tray will not open and remain open, you may need to replace the eject button.
回答“Why won't my disk eject?”There may be a disk jammed in the device. You can try and manually open the drive but be careful as the tray may break. Or you might have to take apart the device and replace the disk tray belt.