The troubleshooting page for this device can be found here.
The Visual Land 7L was released on March 15, 2012. It features an Android operating system called Jellybean 4.1. The device contains a Cortex A8 1 GHz processor, 512MB of RAM, as well as 8 GB of internal storage in a 7.5" x 4.7" x 0.4" case. The total weight is 10.5 oz.
Features include a front-facing camera, SD card slot (up to 32 GB), and a Li-Polymer rechargeable battery (which provides up to 8 hours of continuous use). Built in Wi-Fi allows you to surf the web, check emails, or even stream video utilizing Adobe Flash Player 11.1.
Look on the back cover of the device. On the top, you should see “Prestige 7L” underlined. As shown in the following picture.
You are on the wrong page f you see something else such as:
If your device has a camera, and the “Prestige” identification is on the bottom, then that refers to a different machine.
If your device is a different color than the one shown, that's okay. The Visual Land Prestige 7L comes in twelve different colors.