For more information on common troubleshooting issues, take a look at Samsung UBD-KM85C Troubleshooting.
Background and Identification
The device can be identified by its device name, Samsung UBD KM85C, or model number, 4743954. It was released July 8th, 2016. It is a rectangular, sleek metallic black device with a slight concave front cut into a triangular protrusion with a silver Samsung logo on the left front. It also has four buttons on the right front, in line with the Samsung logo, and a disk drive in the middle. The back of the device has multiple ports in order to supply power and connect the device to the display set up. Located in the rear are openings to allow the fans inside of the device to circulate air. The device is capable of playing DVD and Blu Ray disks and has the ability of connecting to wifi.