A common list of problems and solutions can be found on the troubleshooting page here.
This laptop, Asus Q552UB-BHI7T12, can rotate 360 degrees and become a tablet. The laptop has a 15.6 inch screen with touch capabilities. It contains a FHD 1920 X 1080 resolution. The system is a sixth generation Intel Core i7-6500U possessor. It has a CD player. It weighs 5.1 pounds.
The Asus Q552UB also includes a front camera with 720p, 12 GB RAM, HDMI video output, three 3.0 USB ports, Bluetooth, SD/SDXC media card reader, and a three cell battery. This device has a Nvidia GeForce GT 940M 2GB Dedicated Video Card. The laptop was created in Taiwan by the multinational computer and hardware company, Asus. The Asus Q552UB is discontinued.
On the back of the laptop there will be a sticker with the model number: Q552U.