If you are having trouble with the AmazonBasics, try referring to the Troubleshooting Page.
Background and Identification
The AmazonBasics 6-sheet shredder was first released at amazon.com on October 1, 2015. It has a waste basket that can hold up to 1 gallon. It also has a removable top that is the shredder. The blades can cut credit cards and paper. It also has a LED indicator that tells you when it overheats. It can clear paper jams by doing auto start and manual reverse. You can tell the difference between this shredder and others because of its 6-sheet maximum on the top tray. You can also tell it is the same as the AmazonBasics 8-sheet shredder because of the use of the same 1 gallon bin.