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Troubleshooting

In order to troubleshoot your device, please visit troubleshooting page.

Background Information

This laptop hit the market in 2014 and is equipped with Windows 8.1 64-bit Edition and an Intel Core i5 4200H processor. It has a 15.6″ screen and features 8 GB of RAM with a 1 TB hard drive. The serial and model numbers can be found near the barcode located on the sticker attached to the bottom of the laptop.


Additional premium features that this device includes:

  • Full HD 1080p touchscreen display
  • A dark grey aluminum case
  • Quad-speaker array that utilizes SonicMaster audio technology
  • NVIDIA® GeForce® GTX 850M graphics card
  • 3x USB 3.0 ports
  • HDMI port and Mini DisplayPort

Additional Information

Manufacturer's Page

User Manuals

Product Review

Amazon Product Page

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