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Repair guides and disassembly information for the fourth-generation Mac Pro, released in December of 2019.

Why is the ram only showing on the top slots?

I have 6 x 8GB of ram in my Mac Pro intel 2019, this was ok about 4 weeks ago, then I get a message saying the ram is not configured correctly, try changing these around still the same. Screen shots attached. any help would be much appreciated.

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Take the odd SO-DIMM out, the system should work at this point with the two still installed. Now make note of the two SO-DIMM each marked uniquely so you don’t confuse your self. Now carefully replace one SO-DIMM with one you’ve marked. Does the system pass? If it did swap the same SO-DIMM you just put in for the others, does the system pass now? Now try swapping the pairs is the system passing still? You may need to repeat the process.

What we are trying to do is to ID the bad set and hopefully ID’ing the single bad SO-DIMM.

While rare, memory can fail over time. Often it’s the small tantalum capacitors that are on the SO-DIMM.

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