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echo dot sound quality

The echo dot sound quality got bad. How can i fix it?

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@gisela29913 what is your definition of that? What does it sound like now compared to what it used to sound like? What have you checked and what have you tried?

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Thanks for asking. Suddenly, on absolutely normal use ( Not too loud, normally I use to listen the news on the radio), hiss, distortion and noise from speaker vibration at low bass frequencies. - blown speaker.

(I`m using google translator to explain the issue, so I`m not sure if you will understand what I mean)

I already tryied to reset it. It is the 2nd device that happened the same issue. Amazon does not fix it, just give a discount to buy a new one.

That's why I`m asking here. Is something on hardware, and I`ll not buy a 3rd one to have the same issue again, not fair.

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@gisela29913 totally agree. It could be a speaker issue or an amplifier issue. How is your Echo connected and what is your household voltage (110V / 220V)? Do you have a stable power gid in your area or a lot of power fluctuations? Sometimes voltage variations can cause this as well. Let's see if we can figure this out.

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@oldturkey03 The household voltage is 127V and 60Hz, and yes, I was wondering if could be a voltage variation, caused by a storm or power failure. But I did not have any issue with other aplliance on the kitchen our even in the house. :-)

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clean it with wet wipes NOT TOWELS wipes :) (the speaker not the insides)

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I'ts not dirty. I didn't undestand your answer. Thanks

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Gisela 将永远感激不已
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