Boot logo, then black screen.. and bouncing samsung logo after a while
TV is QN75Q70RAFXZA.
My remote was acting up, then not responding.... I did soft reset technique (unplug TV for a while etc...). And now the situation is worse, TV is not working properly at all.
When plugging in the TV, the stand by red led turns on, then off right away, the big "QLED" logo shows up on the screen... but then it goes to black screen (nothing visible with flashlight). After a while the samsung logo comes and bounces on the screen (screen saver like). If a press any key on the remote, the screen goes back to black.
Any idea ??
2条评论
@matdaut remove the battery from your remote and see what happens.
由 oldturkey03 完成的
Thanks! I tried... at this point I'm troubleshooting without using the remote (disabled by removing the batteries), to keep things simple)
1/ plugging the tv in the AC outlet
2/ it turns on on its own
3/ displays big bright "QLED TV" logo for 1/2 second
4/ screen turns to black - no sound
5/ many minutes later - bouncing samsung logo screensaver shows up
if at any time i use the remote, it has no effect at all, except stopping the screensaver and going back to stage 4/
do you think all this is enough to conclude that:
- power supply is ok
- led panel is ok
- led drivers are ok
if yes, i can maybe order a main board and replace it... or is there anymore to troubleshoot first ?
由 Mat Daut 完成的