Lost charge but plugged in?
I have orange battery on screen then goes dark.1% Battery indicator light blinking orange. Charger plugged in. Not charging. I unplugged and plugged back in. Not charging. I'm not techy. Is it time to get a new laptop?
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Hi,
It may be that you just need a new battery.
If possible run a battery health check and compare the Design Capacity versus the Last Full Charge. Also check the cycle count, as mentioned in the link once it is >400 it may not last long.
If it is determined that the battery needs replacing, here's the ifixit Acer Chromebook R11 Battery Replacement guide. Search online for AC15A3J to find suppliers of the battery that suit you. The battery model number is printed on the battery if you wish to verify that the model number of your battery is the same as in the guide.
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Find a good repair shop. Acer are notorious for blowing mosfets. It needs the board tested to find the damaged part.
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