修复你的物品 加入社区 商店

23 个问题 查看全部

更多选项

How to calibrate the fingerprint sensor?

Hi,

I replaced my pixel 6 display, and went on to calibrate the fingerprint sensor with the pixel repair page. When the page starts downloading the software, it says “couldn't find the unique software for this device” and cancels the download. Am I doing something wrong? Any ideas on how I can get the fingerprint sensor working again?

Thank you in advance!

P S. I tried to swap the old fingerprint sensor with the new one, but I broke(cracked) the old one trying to remove it. So it's not an option for me.

回答此问题 我也有这个问题

这是一个好问题吗？

是 否
得分 4
添加一条评论

6个答案

筛选条件:
最有帮助的 最新 最老的
最有帮助的答案

更多选项

Try several times...sometimes is stuck... I so far fixed 3 phones this way.... here the link: https://pixelrepair.withgoogle.com/udfps

这个答案有帮助吗？

是 否
得分 3

5条评论:

Ok, thank you - will continue trying then...

If may just ask additionally - do I really need to be on Fastboot mode screen for it or do I need to enter any of additional modes (Rescue Mode, Recovery mode, etc)?

Because it does not locate my phone when am just on Fastboot mode - Chrome Modal is just empty, but it does when in additional mode when I get "cannot connect to device" message.

由完成的

Managed to get it work, thank you!

Needed to manually install drivers for my phone following these instructions:

https://developer.android.com/studio/run...

由完成的

Worked for me 1st try. TY for the tip!

由完成的

This worked for me - Pixel6a, chrome, macOS. Had to reboot manually afterwards. Thankyou!

由完成的

Trying to run Google`s Fingerprint Calibration on Windows. The Pixel 6a (in FastBoot mode) was is not identified, after connecting the USB cable.

As suggested by others, tried to download drivers - did not work for me.

I tried on my Mac, with macOS (with Chrome, not Safari). The Pixel6a was identified immediately; I ran the calibration and the problem was solved.

A bonus - no need for a Factory Reset (as was suggested by others). A "normal" Reset is enough.

由完成的

添加一条评论

更多选项

Hey Tilan, speaking as a Google Certified Technician, through the pixel repair process, there is currently issues with the finger calibration connection via Windows. So far, all of my store’s computers are not able to properly run the fingerprint calibration. The only time that I was able to make it successful was through another android phone, in this case was my Pixel 5, and another Chromebook. Got news that some other location starts to have it working on their computers, but don’t take my words for it

这个答案有帮助吗？

是 否
得分 1

4条评论:

Oh, thank you so much. I will try it with another pixel or a chrome book.

由完成的

I've got the same issue Any updates?

由完成的

Didn't have any luck. There's a bug reported at https://issuetracker.google.com/21876100....

由完成的

How did you used another Pixel Phone to calibrate the fingerprint sensor? Can you teach me?

由完成的

添加一条评论

更多选项

On Google Pixel 6 series, …we had problems with fingerprint sensor after replacing the screens. No matter if we use the original sensor, or the new sensor, fingerprint sensor wont work. We use Original google service packs parts of course and update the softeware to lateset relase…

Anyone else haveing the same issue?

more info here…

这个答案有帮助吗？

是 否
得分 0
添加一条评论

更多选项

Hi,
I see that this post is from December 2021 but still just to ask, are there any news about it?
I replaced my display on Pixel 6, went to https://pixelrepair.withgoogle.com/udfps but it cannot locate my device when I am in Fastboot mode.

When I enter Rescue mode - it tells me that it cannot connect with my device.

Have tried to go to just https://pixelrepair.withgoogle.com/ and have reinstalled software with it, but my fingerprint is still not working.

这个答案有帮助吗？

是 否
得分 0

1条评论:

Hello Luka,

It worked for me by installing the Google USB driver on my computer and than using the calibration tool from Google

由完成的

添加一条评论

更多选项

Step 1 Download the app.

Step 2 Install the app.

Step 3 Rename the app.

Select the "Rename" option.

Step 5 Open the Galaxy Cal app.

Step 6 Agree to the terms and conditions.

Step 7 Select the procedure.

Regards,

Will

这个答案有帮助吗？

是 否
得分 0
添加一条评论

更多选项

Here are the steps,

  1. Download the Google USB Driver.
  2. Following the fingerprint sensor calibration steps in the link below.
    1. https://pixelrepair.withgoogle.com/udfps
  3. After connecting your phone to the USB cable, install the Google USB driver by following the step in the link below.
    1. https://developer.android.com/studio/run...
  4. Then click on "Connect Phone" and follow the steps to complete the calibration.

这个答案有帮助吗？

是 否
得分 0
添加一条评论

添加你的答案

tilan wickramarachchi 将永远感激不已
浏览统计数据:

过去 24 小时： 55

过去 7 天： 305

过去 30 天： 1,421

总计 8,215