跳转到主内容

The 15-BS008CA is a budget laptop released by HP in 2018.

10 个问题 查看全部

Pop up by windows that wont go away

It says “Microsoft Defender” Its really annoying bc it wont stop saying “security virus alert” in a Text to speech voice and when ever I try to close it it keeps popping up, it says to call a number but im not sure if I should, it says a website I was on got my IP- yet I was only using roblox and discord.. What do I do..?

已回答! 显示答案 我也有这个问题

这是一个好问题吗?

得分 0
2条评论

Never, never, ever, ever call a number in this situation!!!!!

That totally indicates it is a scammer trying to trick you.

Do a complete virus scan with one of the freeware tools like AVG, Avast, Avira, etc. Also look at any recently installed programs that you know you didn't install them and uninstall them. If you need more help just ask us at IFIXIT.

But please don't phone any number. They will just want your credit card info, etc.

完成的

Thank you my mom would have killed me if I were to ask for her credit card! I will be doing what ever I can

完成的

添加一条评论

1个答案

已选择的解决方案

Hi @alyssia ,

If Win 10 is installed in the laptop, try running Windows Defender in safe mode and check what it shows. It may be malware or a virus that is causing the pop up to occur

Go to Windows Start > Settings > Update and Security >Windows Security > click on Open Windows Security > Scan options > Microsoft Defender offline > scan now

这个答案有帮助吗?

得分 1

1条评论:

Thank you so much :DDDDDDDDD

完成的

添加一条评论

添加你的答案

Alyssia 将永远感激不已
浏览统计数据:

过去 24 小时: 1

过去 7 天: 2

过去 30 天: 11

总计 79