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Released September 2016. Identified by Model No. SM-G610

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Why is my phone keep showing padlock sign and not working

my phone itself showing this padlock sign (pic attached) and not working. i tried restarting but no luck. please tell me how can i save my data from this mode and will hard resetting solve the problem?

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Using Media

this will help u be able to attach pictures

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1个答案

You need to unlock the phone with either a pattern or a touch code or face Id.

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